Frequently Asked Questions
Everything you need to know about your Marcuse experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking between 3-7 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your waist and referring to our specific Marcuse fit charts to ensure the perfect fit.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, have original tags attached, and the hygiene seal is intact.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are your materials chlorine and salt-water resistant?
Yes, our swimwear is crafted from premium Italian fabrics designed to withstand chlorine, salt water, and UV rays to maintain shape and color vibrancy.
Can I track my order after it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.